Safety & Comfort - AlShallal Theme Park

Our Safety Commitment

We maintain the highest standards of safety through rigorous protocols, continuous training, and state-of-the-art technology

Safety First Approach

Every decision we make prioritizes the safety and security of our guests and team members above all else.

Trained Professionals

Our team undergoes extensive safety training and certification to ensure expert operation of all attractions.

Rigorous Inspections

Daily, weekly, and monthly inspections of all attractions and facilities by certified safety engineers.

Comprehensive Safety Standards

Our multi-layered approach to safety ensures every aspect of your visit meets international standards

Daily Inspections

Comprehensive Attraction Checks

Every attraction undergoes thorough inspection before opening each day, including:

Mechanical systems verification
Safety restraint testing
Control system diagnostics
Emergency system checks

Team Training

Extensive Safety Certification

All team members complete rigorous safety training programs, including:

Emergency response procedures
First aid and CPR certification
Guest assistance protocols
Continuous refresher courses

Preventive Maintenance

Scheduled System Care

Regular maintenance prevents issues before they occur with:

Manufacturer-recommended schedules
Predictive maintenance technology
Spare parts inventory management
Detailed maintenance logs

International Certification

Global Safety Standards

We adhere to and exceed international safety standards including:

ASTM International standards
ISO safety certifications
Local regulatory compliance
Third-party safety audits

Height & Health Guidelines

Information to help you plan which attractions are suitable for your group

Height Requirements for Attractions

For your safety, certain attractions have minimum height requirements. These restrictions are based on manufacturer specifications and safety testing to ensure proper restraint system function.

Under 90cm

Gentle rides in Discovery Zone with adult supervision

90cm - 120cm

Family rides with adult accompaniment

120cm - 140cm

Most attractions with some thrill rides requiring adult supervision

140cm+

All attractions including extreme thrill rides

Height measurement stations are available at each attraction entrance. Our team members are trained to measure accurately and respectfully.

Health & Medical Considerations

For your safety and comfort, please consider the following health guidelines before riding attractions:

Heart conditions or high blood pressure: Consult with your physician before riding thrill attractions
Back, neck, or bone conditions: Consider the physical demands of each attraction
Recent surgery or injury: Allow adequate healing time before visiting
Motion sensitivity: Be aware of attraction dynamics and motion patterns
Medications: Some medications may affect your comfort on attractions

If you have specific health concerns, please speak with our team members at attraction entrances. They can provide detailed information about ride dynamics to help you make informed decisions.

Pregnancy Guidelines

For the safety of expectant mothers, we recommend the following guidelines:

Avoid all thrill attractions with sudden movements, high speeds, or G-forces
Avoid water attractions with slides or rapid descents
Gentle attractions in Discovery Zone are generally suitable
Shows, dining, and shopping areas are perfectly safe
Rest areas and seating are available throughout the park

We recommend consulting with your healthcare provider before your visit. Our team is trained to provide appropriate guidance and assistance to ensure your comfort and safety throughout your visit.

Guest Comfort Features

We've designed numerous features throughout the park to ensure your comfort during your visit

Rest & Relaxation Areas

Throughout the park, you'll find comfortable seating areas designed for relaxation:

Shaded seating with misting systems
Comfortable lounge areas
Quiet garden spaces
Free Wi-Fi in all rest areas

Family Facilities

Designed with families in mind, we offer comprehensive amenities:

Baby care centers with feeding areas
Stroller rental and parking
Family restrooms throughout the park
Cooling stations on warm days

Dining & Refreshments

Stay refreshed with our wide variety of food and beverage options:

Diverse dining options for all tastes
Complimentary water stations
Healthy meal choices available
Accessible dining areas

Accessibility For All

We are committed to making AlShallal Theme Park accessible and enjoyable for all guests

Inclusive Experience

AlShallal Theme Park is designed to be accessible and enjoyable for guests with different abilities. We continuously work to improve accessibility throughout our facilities and attractions.

Wheelchair Accessibility

Ramped access throughout the park, wheelchair-accessible attractions, and rental services available.

Sensory Support

Quiet areas, noise-canceling headphones available, and show accommodations for guests with sensory sensitivities.

Visual Assistance

Braille guides, audio descriptions for shows, and trained staff to assist guests with visual impairments.

Service Animals

Service animals are welcome throughout the park with designated relief areas available.

Safety Frequently Asked Questions

Common questions about safety and comfort at AlShallal Theme Park

What safety measures are in place for water attractions?

Our water attractions feature multiple layers of safety including certified lifeguards at every pool and slide, water quality monitoring every two hours, clearly marked depth indicators, and mandatory life jacket stations for children and weak swimmers. All water attractions have viewing areas for parents and guardians.

What should I do if I feel unwell during my visit?

If you feel unwell at any time, please alert the nearest team member immediately. We have first aid stations in each zone staffed with certified medical personnel. For emergencies, dial our emergency number (displayed throughout the park) or approach any team member who can quickly connect you with medical assistance.

Are there storage options for personal belongings on rides?

Yes, most attractions offer complimentary small item storage near the loading area. For larger items, we recommend using our central locker facilities located at the park entrance and in each zone. Some thrill rides require all loose items to be secured before riding, and team members will provide instructions at each attraction.

How do you ensure food safety and hygiene in the park?

All food service locations follow strict HACCP (Hazard Analysis Critical Control Point) protocols. This includes regular temperature checks, proper food handling procedures, and frequent sanitation of preparation areas. Our dining facilities undergo daily inspections, and all team members handling food complete comprehensive food safety training.

What emergency procedures are in place?

We have comprehensive emergency response plans for various scenarios including medical emergencies, weather events, and evacuation procedures. Our team conducts regular emergency drills, and all team members are trained in emergency protocols. The park is equipped with emergency communication systems, clearly marked evacuation routes, and multiple first aid stations.

Emergency Information

Your safety is our priority. In case of emergency, please use the following contact methods:

Emergency Hotline

Dial 911 or our internal emergency number: +966 12 345 6789

First Aid Stations

Located in each zone with certified medical staff available during park hours

Security Team

Uniformed security personnel are stationed throughout the park and patrol regularly

For non-emergency assistance, please approach any team member or visit our Guest Services center at the park entrance.